Withdrawing Funds Back to Your Wallet
Head to the cashier and choose the withdrawal tab. We send money back to the same wallet type you used to deposit — bKash to bKash, Nagad to Nagad, Rocket to Rocket — so the number you registered is where your funds land. Enter the amount you want to withdraw and double-check the wallet number before you confirm. If your account has
not yet completed identity verification, you will be prompted to do that first; it is a one-time step that protects your balance from unauthorised requests. Processing moves through the payment network once our security check clears.
- Go to withdrawals — Open the cashier, switch to the withdrawal tab and choose your registered wallet method.
- Enter the amount — Type the amount you want out and confirm the wallet number shown matches your registered account.
- Complete verification — First-time withdrawals require identity verification — follow the on-screen prompt to upload your document.
- Funds dispatched — Once our security check clears, the transfer goes through the payment network to your wallet.